Booking Terms
Confirmation of a booking by the Client is deemed acceptance of these terms.
In these terms of business, the expression 'Accommodation' means the Accommodation operated by the Accommodation defined in the Client's confirmation -and 'Client' means the person, firm or company making a booking or staying at the Accommodation. These terms apply to all bookings except to the extent where specific terms apply for a particular booking.

Prices
All published rates include all charges (the Accommodation is not registered for VAT and there are no local taxes). Accommodation rates are per room per night, breakfast included. Online and telephone/direct prices may vary slightly to take account of the increased costs of online processing.

Availability
In the rare case that the Accommodation cannot accept a booking guests will be offered a full refund. In the case of an act of God (strike, war, etc), the Accommodation will do its utmost to find an alternative accommodation in another accommodation but will not be held responsible if this is not possible.

Bookings
Bookings must be guaranteed by a major credit or debit card. A 'booking' means any order for our products or services that is accepted by us. Acceptance will be made by us (and a contract concluded) when we have received full payment from you. There is no agent involved in this booking process; the contract is concluded between you as the Customer and us as the Business.

Arrival and departure
Bedrooms are available as indicated. Our check in is from 14:00 to 22:00. Check in times outside of those specified but must be
confirmed with the Accommodation prior to arrival. Check out is at 11:00.

Cancellations, amendments and non-arrivals
When an online booking is confirmed, a reservation number will be supplied. This must be retained for access to the booking in the event of the need for cancellation and/or amendment.
Cancellations: If your reservation is cancelled outside of 48 hours - payment will be returned within 5 working days. In the event of non-arrival or cancellation within 48 hours of the date of arrival, a charge equivalent to the total reservations at the package rate at which the reservation was made will be levied; in the instance of an online payment where monies have been paid no refund will be given, plus any expenses made by the client. Normal terms of payment apply to these charges.
Amendments: To amend your booking, simply call. Cancellation charges apply where applicable.

Payment
Most major credit and debit cards are accepted. Full payment will be taken within 24 hours of booking, for online payments the full amount will be taken at time of booking.
All additional sums are due for payment on presentation of the invoice at checkout. In the event of any query relating to the invoice, the Client must notify the Accommodation within 14 days of the invoice date and the Client's obligation to pay all outstanding balances immediately will not be affected.

Conditions
Bookings may be accepted on-line up to 10:30 (GMT) 24 hours prior to the day of arrival.
Confirmation of a booking by the Client is deemed acceptance of these terms.
In these terms of business, the expression 'Accommodation' means the Accommodation operated by the Accommodation defined in the Client's confirmation -and 'Client' means the person, firm or company making a booking or staying at the Accommodation. These terms apply to all bookings except to the extent that specific terms apply for a particular booking.

Car parking
The Accommodation does not accept responsibility for damage to, or for theft from, or for theft of vehicles parked on Accommodation premises.

Insurance
Clients are recommended to have insurance to cover cancellation, curtailment, and loss of baggage, personal effects and money.

Children
Children under the age of 18 years must be accompanied by a responsible adult to ensure that the children's behaviour is appropriate for other guests within the Accommodation.

Disabled guest rooms
The Accommodations does not offer modified facilities for use by disabled guests. As needs do vary, guests are requested to check with the accommodation.

Dogs and other pets
Pets are not accepted at the accommodation. In the instance when a guest arrives with a pet, the accommodation reserves the right to terminate the booking without being liable for any refund or compensation.

Smoking
Smoking is prohibited in the rooms. Smoking is permitted in the garden in areas where ash trays are provided and all cigarette ends should be placed in the ash trays. Smokers should ensure that other guests are not affected by their smoking The Accommodation reserves the right to terminate the booking in the event of failure or suspicion of failure to comply with this request without being liable for any refund or compensation.

Behaviour
The Accommodation reserves the right to judge acceptable levels of noise or behaviour of Clients, guests or representatives, who must take all steps for corrective action as requested by the Accommodation. In the event of failure to comply with management requests, the Accommodation may terminate the booking or stop any event immediately without being liable for any refund or compensation.

Discrimination
It is the policy of the Accommodation not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Clients, their employees, guests and all sub-contractors engaged by or on behalf of the Client are expected to adhere to this policy and the Accommodation may, without incurring any liability to the Client, remove from the Accommodation any person or persons offending against this policy.

External purchases
No hot take away food is to be consumed on the premises.

Comments and complaints
Any comment or complaint regarding the stay should be made in writing within 90 days to the accommodation. All information concerning the Accommodation, including but not limited to descriptions, availability and pricing has been provided and is controlled by the accommodation.

Statutory requirements
The Accommodation is subject to statutory controls, including those relating to fire, licensing, entertainment, health, hygiene and safety. These must be strictly observed by Clients, their guests and representatives.

Liability
Other than for death or personal injury caused by the negligence of the Accommodation, the Accommodation's liability to the Client is limited to the price of the booking.
Unless the Accommodation is liable under the above clause, the Client indemnifies the Accommodation from and against any and all liability and any claims, proceedings or damages resulting or arising from the booking, event or function, the Client, guests or any outside contractors of the Client.
The Accommodation will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.
The Accommodation does not accept responsibility whatsoever for damage to, or theft from, or theft of, vehicles parked on the Accommodation premises.
Clients are responsible for any damage caused to the allocated rooms, furnishings, utensils and equipment in them by any act, omission, default or neglect of the Clients, their guests or sub-contractors and will pay to the Accommodation on demand the amount required to make good or remedy any such damage.

Data protection
The information provided by the Client may be processed by the accommodation for the purposes it has notified to the Information Commissioner. By confirming the booking, the Client consents to this processing of the information.